Policy Page

Last Updates: 29th Dec, 2024

Summary

We Are In The Process Of Integrating Our Terms And Services To Provide More Options And Help You Find The Care You Need, When You Need It, Regardless Of Which Services You Use.

The use of the Included Health, Doctor On Demand, Grand Rounds, and Included Health Communities affiliated websites, and any of the related Included Health products and services linked to this document or described below (“Services”) unless otherwise specified), is subject to all of the terms, agreements, statements of rights, consent forms, and policies referenced and linked here, which applied prior to the integration to the Grand Rounds, Doctor On Demand, and Included Health Communities applications and platforms.

We encourage you to read these documents to understand the terms, policies, and more that apply to you when you use our websites, products, or services, including how we process your personal information and how you can update and manage that information.

As we further integrate, our plan is to continue to update and consolidate these documents in the coming months to make it easier for you to understand what to expect from us—and what we expect from you—as you use our Services.

With that in mind, all collection, use, and disclosure of your health information or PHI through the Sites are governed by the Doctor On Demand Professionals Notice of Privacy Practices. References otherwise throughout this Policy to HIPAA, PHI, and related is provided for informational purposes. For official notices concerning, or for more information or questions about, the use and disclosure of your PHI, please refer to the Doctor On Demand Professionals Notice of Privacy Practices, or where applicable your health plan’s Notice of Privacy Practices.

We May Use Your Personal Information For The Following Purposes:

  • To provide you with the Sites and full functionality on the Sites.
  • To notify you when Sites updates are available.
  • To market and promote the Sites and the Services to you.
  • To create de-identified information such as aggregate statistics relating to the use of the Sites.
  • To fulfill any other purpose for which you provide us personal information.

If you are a parent or guardian and discover that your child under the age of 18, or equivalent minimum age depending on jurisdiction, has obtained an Included Health account, then you may alert us at the contact information below under “Contact Us”, and request that we delete that child’s personal information from our systems. If we learn that we have collected the personal information of a child under 18, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible, except where prohibited by applicable law.

Included Health does not knowingly collect or maintain personally identifiable information from persons under 18 years old, and no part of our Sites is directed to persons under 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS OUR Sites AT ANY TIME OR IN ANY MANNER, except where allowed in accordance with our Terms of Use. Where permitted, any personal information relating to those children will be health information governed by the Doctor On Demand Professionals Notice of Privacy Practices.

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